Public offer agreement

1. General Provisions

1.1. This Agreement regulates the procedure for the provision of services and the sale of goods by the Limited Liability Company “DEKOR SOLUTIONS”, EDRPOU code 44953723 (hereinafter – Contractor / Seller), which operates under the brand / trademark

1.2. The company specializes in the production of handmade wallpapers, including custom-made ones.

1.3. Placing this Agreement on the website is a public offer in accordance with the current legislation of Ukraine.

1.4. Acceptance of the Agreement is the Customer’s actions aimed at placing an order on the website, paying for goods or services, registering a personal account, as well as signing an individual agreement in cases provided for by this Agreement.

2. Subject of the Agreement

2.1. The Contractor, depending on the work scenario chosen by the Customer, undertakes to produce and sell handmade wallpapers, including:

• wallpapers that are in stock and sold through the site;
• wallpapers that are made to order in accordance with the agreed Technical Specifications.

2.2. Information on the site regarding goods and products that are made to order is for informational purposes only and does not constitute a final commercial offer.

3. Options for working with the Customer

3.1. Goods in stock (online order)

3.1.1. The Customer places an order on the website, makes a payment through the payment system WayForPay and indicates the delivery address.

3.1.2. After confirming the payment, the Seller sends the goods to the address specified by the Customer, using delivery services, in particular by clicking on the link to the Ukrposhta website.

3.1.3. The moment of fulfillment of the Seller’s obligations is the transfer of the goods to the delivery service.

3.2. Individual orders

3.2.1. Individual orders are executed exclusively on the basis of an agreed Technical Specification and a signed individual contract.

3.2.2. Payment is made on the basis of an invoice after agreeing on all essential terms of the order.

3.2.3. Information posted on the website regarding individual products is not a public offer.

4. Cost of services and payment procedure

4.1. The cost of services is determined individually for each order and is agreed upon by the parties before the start of work by issuing an invoice and/or agreeing on the Customer’s Technical Specification.

4.2. Payment for services is made in the form of an advance payment in the amount of 50% to 100% of the order value, unless another amount is agreed upon by the parties separately.

4.3. Payment can be made online (via payment services, bank transfers) or by other non-cash method based on the invoice.

4.4. The start of work is possible only after the advance payment is received on the Contractor’s account.

4.5. In the event of the Customer’s refusal of services after the start of work, the advance payment paid is not refundable and covers the work actually performed, the sketches developed and the Contractor’s expenses incurred.

5. Individual sketches, copyright and intellectual property

5.1. All sketches, concepts, design solutions and artistic materials created by the Contractor in the process of fulfilling the order are the result of individual creative activity and are objects of copyright.

5.2. The development of individual sketches is carried out on the basis of the Customer’s Technical Terms of Reference and may be included in the cost of services or paid separately – by agreement of the parties.

5.3. The sketches provided to the Customer are intended exclusively for the implementation of a specific order and cannot be transferred to third parties, copied, reproduced or used in other projects without the written consent of the Contractor this.

5.4. In the event of the Customer’s refusal to further execute the order, all property and non-property copyrights to the created sketches remain with the Contractor.

5.5. After full payment, the Customer receives the right to use the result of the work within the limits agreed upon by the parties, without the right to duplicate or commercial reproduction, unless otherwise provided for in a written agreement.

5.6. The Contractor has the right to use images of finished works and sketches in his own portfolio, on the website and in advertising materials, unless otherwise expressly agreed with the Customer.

6. Product features, technical parameters and image compliance

6.1. Brand / trademark wallpapers

are handmade products that are made individually or in limited series.

6.2. The Customer understands and agrees that:

• color shade, saturation and texture transfer may differ from the images on the site due to individual screen settings;
• the scale of the drawing may look different depending on the area of ​​the room, the height of the walls and lighting;
• handmade does not imply absolute identity of the products.

6.3. Minor deviations in shades, texture and elements of the drawing are considered acceptable, which is not a defect in the product.

6.4. The footage, number of canvases, method of joining and technical parameters of the wallpaper are determined based on the data provided by the Customer and/or the agreed Technical Specifications.

6.5. The Contractor is not responsible for errors in measurements or initial data provided by the Customer.

7. Access to personal account

7.1. The Customer may be provided with access to a personal account on the Contractor’s website.

7.2. The personal account displays the order history, execution status and other information.

7.3. The Customer is responsible for saving their account details.

8. Personal data

8.1. By providing their personal data, the Customer consents to their processing in accordance with the Law of Ukraine “On Personal Data Protection”.

8.2. Personal data are used solely for the purpose of fulfilling this Agreement.

9. Agreement on electronic document flow

9.1. The Parties recognize the legal force of electronic documents, messages and copies sent by e-mail or via messengers.

10. Communication between the Parties

10.1. Official communication between the parties is carried out via e-mail, telephone, messengers, personal account and website functionality.

10.2. Messages, invoices, approval of sketches and technical parameters sent via electronic communication channels have legal force.

11. Delivery, return and exchange

11.1. Delivery of goods in stock is carried out by delivery services, in particular via Ukrposhta.

11.2. The moment of fulfillment of the Seller’s obligations regarding delivery is the transfer of the goods to the delivery service.

11.3. Goods made to order are not subject to return or exchange in accordance with the legislation of Ukraine.

11.4. Return of goods in stock is possible only in cases stipulated by the current legislation of Ukraine, provided that the product appearance and packaging are preserved.

8. Term of the Agreement

8.1. The Agreement shall enter into force from the moment of acceptance and shall be valid until the full fulfillment of obligations by the parties.

9. Final provisions

9.1. The Contractor has the right to make changes to this Agreement without prior notice to the Customer by publishing a new version on the website.

9.2. All disputes are resolved through negotiations, and in case of failure to reach an agreement – in court in accordance with the legislation of Ukraine. span>

9.3. The invalidity of individual provisions of the Agreement does not entail the invalidity of the Agreement as a whole.